![]() Our algorithm, which we call the ‘consumer sentiment engine’, looks at the words the customer used in the review and assigns a satisfaction rating based on the natural language of that customer. ![]() This way, when you pick a service center with great reviews to service your new or used vehicle, you can contact them directly through our site! Our ratings system: ’s natural language review system allows for a customer to complete a review that rates their overall vehicle service or repair experience. We also provide all the contact details including directions, phone numbers and address of the dealership service center. ![]() This allows customers to see that the Dealership is being completely transparent with their customers. We post all of the customer reviews from the Dealership Service Centers using our system. Reviewers must complete a verification process to ensure they are actual customers of the Dealer Service Center that they are trying to leave a review for. Our patented service center customer sentiment scoring algorithm ranks satisfaction based on the actual words and natural language used in the customer’s feedback. Unlike other review sites that allow anyone to write a review or rely on mathematical algorithms to weed out fake reviews, our system eliminates the possibilities of fake service center reviews before anything is ever written by the supposed customer. The feedback gathering mechanism connects directly with auto dealer service center customers after their repairs have been completed or service has been completed. That means all verified customer who have provided feedback on their repairs have done so through our review site’s feedback gathering mechanism. These verified customers have had an actual service or repair at the dealer service center they are reviewing on our listings. We are different from other Dealership Service Center Review Sites, and this is because our reviews come directly from verified auto service center customers.
0 Comments
Leave a Reply. |